The SBI Junior Associate (Customer Support & Sales) role involves handling customer interactions, providing banking services, promoting sales, and assisting with day-to-day branch operations.
Role Overview:
Junior Associate – Customer Support & Sales
Responsible for customer interaction, support, sales, and banking services. Role may involve outdoor work and flexible hours.
Key Responsibilities:
- Handle customer support and sales operations.
- Perform banking services and advisory tasks.
- Promote cross-selling of bank products.
- May involve extensive travel and shift work.
Eligibility Criteria:
Minimum Qualifications:
- Graduation in any discipline (as on 31.12.2025).
- Final-year students may apply, but proof of passing required by 31.12.2025.
- Proficiency in the local language of the applied state/UT.
Age Limit (As on 01.04.2025):
- 20 to 28 years (born between 02.04.1997 and 01.04.2005).
- Age relaxation applicable for reserved categories.
Preferred Skills:
- Strong communication and customer service skills.
- Ability to sell financial products.
- Local language proficiency (reading, writing, speaking, understanding).
Salary Details:
- Basic Pay: ₹26,730/- (including graduate increments).
- Total Monthly Emoluments: ~₹46,000/- (in metros).
- Additional benefits: PF, pension (NPS), medical, LTC, etc.
Application Process:
Steps to Apply:
- Visit: sbi.co.in/careers
- Register and fill out the online application.
- Upload documents (photo, signature, thumb impression, declaration).
- Pay application fee (if applicable).
- Submit before 26th August 2025.
Interview Process (Selection Procedure):
- Preliminary Exam (Objective Test – English, Reasoning, Quantitative).
- Main Exam (General Awareness, English, Quantitative Aptitude, Reasoning & Computer Aptitude).
- Local Language Test – if not studied in 10th/12th.
- Final Selection based on main exam scores and language test.
Benefits of Working at SBI:
- Secure government job in India’s largest bank.
- Attractive salary and allowances.
- Defined career growth and promotions.
- Training and development programs.
- Medical, pension, and welfare benefits.
Important Note:
- Apply for one state/UT only.
- No inter-circle/state transfer allowed.
- Incomplete or incorrect applications will be rejected.
Final Thoughts:
This is an excellent opportunity for graduates seeking a stable and rewarding career in the banking sector. Ensure all documents are ready, and apply before the deadline.